Solving the Five Wicked Problems at the Prime Health Summit

Yesterday, members of the CirrusMD team had the privilege of joining hundreds of healthcare innovators to participate in the Prime Health Innovation Summit—an opportunity to “harness [the room’s] great power and focus it on the state’s most pressing challenges” according to Prime Health CEO Steve Adams.

The Summit brought together leaders from throughout the state (ranging from entrepreneurs starting digital health companies to executives at large health systems and health plans) to help determine what will be necessary to advance Colorado’s objectives in five key categories:

  • Behavioral Health and Substance Use Disorder and Integration;
  • Chronic Disease Management;
  • Social Determinants of Health;
  • Transitions from Fee-for-Service to Value-Based Care; and
  • Information and Sharing.

It makes sense, after all. The more diverse opinions in the room, the more likely we are to find a solution that is intersectional and therefore able to address the needs of all people impacted by these issues.

While telemedicine isn’t the silver bullet to solve all of Colorado’s healthcare problems, it was fascinating to see all the ways a solution like ours can help break down the barriers to access that are getting in the way for so many in the Centennial State.

Particularly in the conversation about how Colorado can better address chronic disease management, CirrusMD’s text-first workflow was identified as a possible solution for many “wicked problems,” including: increasing healthcare literacy and patient awareness of their condition; addressing the need for true continuity of care; and enabling ongoing communications with a provider who can help a patient bring their chronic condition under control.

Summit organizers and leadership from the State Office of eHealth Innovation will use the collective output from Summit participants to inform the development of the statewide strategic plan for integrating digital health innovation into Colorado’s statewide health IT plan. Lt. Gov. Donna Lynne’s enthusiastic participation as the keynote speaker reflects how seriously the Governor’s administration takes both these issues and the solutions we worked towards at the Summit.

At the end of the day, Jeffery Nathanson, president of 10.10.10 asked “did we solve all our healthcare problems today?” In response, Mary Anne Leach, Director of the Office of eHealth Innovation, said optimistically, “Not yet, but we’re on our way!”

Colorado is on our way, and CirrusMD is excited to have had the opportunity to be a part of the solution.